Question 1

What is the jewelry made of?

Accepted Answer

Jewelry is made out of sterling silver and plated with rhodium, 18k gold or 18k rose gold (depends on the color), we only use top quality zirconia stones, black details in some of the styles are hand painted with a special MVZA's tint and coated with resin for durability. For more accurate information please refer to the tech specs section in each product page.

Question 2

Is the yellow/rose color in the jewelry real gold?

Accepted Answer

Yes, we use thick 18-karat gold plating in all of our jewelry, because pure gold is naturally yellow in color, the higher the karat, the more yellow the metal will appear. For yellow gold, this means 18k will have the richest yellow color, while 10k and 14k yellow gold will look slightly lighter or whiter in color. 18-Karat Gold It's composed of 75% gold and 25% alloy. The appearance of 18k gold is slightly brighter, same applies for our 18-karat rose gold plating.

Question 3

How do I care for my jewelry?

Accepted Answer

Please avoid wearing your jewelry when showering or bathing, when doing exercise, housekeeping, gardening. Keep it out of the beach or swimming pool, same as household cleaning products, avoid spraying perfume, hairspray or creams. Keep away from extreme temperatures and humidity. Please take it off when changing clothes as it can get stuck in clothes. Do not sleep with your jewelry on. Store in your jewelry box.

Question 4

Can I request a customized design?

Accepted Answer

We do not offer such service, but all of MVZA's designs are unique creations and can't be found anywhere else, our intention is to revolutionize fashion with modern and elegant designs.

Question 5

What type of shipping do you have available?

Accepted Answer

We always use USPS Priority Mail shipping (1-3 Business Days)

Question 6

I still have a question, where can I get an answer?

Accepted Answer

Please contact our support team at contact@mvzajewelry.com